All Systems Operational

About This Site

Welcome to Polar's status page, which contains real-time information on the uptime and status of our online services and mobile applications. Should there be any interruptions in service, we'll provide status updates here.

Everything appears to be working, but you’re still experiencing issues? Please take a look at our support resources at https://support.polar.com/.

Polar Flow web service Operational
Polar webstore Operational
Polar Flow mobile application Operational
Polar Beat mobile application Operational
polar.com website Operational
support.polar.com ? Operational
account.polar.com ? Operational
Polar Club mobile application ? Operational
Polar Team Pro ? Operational
Polar Team Pro mobile application Operational
Polar GoFit web service ? Operational
Polar GoFit mobile application Operational
Polar API/3rd party sync Operational
Data transfer to MyFitnessPal Operational
Data transfer to Strava Operational
Data transfer to TrainingPeaks Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Polar Flow web service
Fetching
Polar FlowSync
Fetching
Polar Team Pro
Fetching
www.polar.com
Fetching
Past Incidents
Feb 29, 2020

No incidents reported today.

Feb 28, 2020

No incidents reported.

Feb 27, 2020

No incidents reported.

Feb 26, 2020

No incidents reported.

Feb 25, 2020

No incidents reported.

Feb 24, 2020

No incidents reported.

Feb 23, 2020

No incidents reported.

Feb 22, 2020
Resolved - The outage is over. All Polar online services were down for approximately 42 minutes and should be working again. We apologize for the outage, and we want you to know that we here at Polar take performance and reliability very seriously.
Feb 22, 04:13 UTC
Identified - The issue has been identified and a fix is being implemented.
Feb 22, 03:30 UTC
Investigating - Unfortunately all of our online services are down at the moment. We are actively working on resolving the issue and will post an update as soon as we have more news to share. All data is safe.
Feb 22, 03:12 UTC
Feb 21, 2020

No incidents reported.

Feb 20, 2020

No incidents reported.

Feb 19, 2020

No incidents reported.

Feb 18, 2020
Resolved - All Polar online services are back up again. We apologize for the outage.
Feb 18, 11:34 UTC
Identified - The issue has been identified and a fix is being implemented.
Feb 18, 11:20 UTC
Investigating - Unfortunately all of our online services are down at the moment. We are actively working on resolving the issue and will post an update as soon as we have more news to share. All data is safe.
Feb 18, 11:10 UTC
Feb 17, 2020
Resolved - Synchronization issues between Polar Flow and MyFitnessPal have been resolved and you can sync your device normally again. Apologies for the inconvenience these issues may have caused you.
Feb 17, 17:22 UTC
Investigating - We are experiencing data transfer issues between Polar Flow and MyFitnessPal. Data synchronization may be slower than normal or fail altogether. We are investigating the root cause and will provide an update as soon as possible. All data is safe.
Feb 17, 14:21 UTC
Resolved - This incident has been resolved.

Google recently removed a whole bunch of apps from Google Play, among them Polar Flow app for Android. According to Google, these apps were unnecessarily accessing privacy-sensitive SMS and Call Log data. However, there seemed to be a misunderstanding of some kind since Polar Flow does indeed require Call Log data to show caller names on Polar devices when phone notifications are enabled. Polar Flow app is now available for download through Google Play again. We would like to emphasize that your privacy was never compromised. Our sincere apologies for the inconvenience caused.
Feb 17, 10:33 UTC
Investigating - Unfortunately the Polar Flow Android mobile application is not available at the moment and it is not possible download the application. We are actively working on resolving the issue and will post an update as soon as we have more news to share.
Feb 15, 20:25 UTC
Feb 16, 2020

No incidents reported.