Polar Status

All Systems Operational

About This Site

Welcome to Polar's status page, which contains real-time information on the uptime and status of our online services and mobile applications. Should there be any interruptions in service, we'll provide status updates here.

Everything appears to be working, but you’re still experiencing issues? Please take a look at our support resources at https://support.polar.com/.

Polar Flow web service Operational

Polar webstore Operational

Polar Flow mobile application Operational

Polar Beat mobile application Operational

polar.com website Operational

support.polar.com Operational

account.polar.com Operational

Polar Club mobile application Operational

Polar Team Pro Operational

Polar Team Pro mobile application Operational

Polar GoFit web service Operational

Polar GoFit mobile application Operational

Polar API/3rd party sync Operational

Data transfer to MyFitnessPal Operational

Data transfer to Strava Operational

Data transfer to TrainingPeaks Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Polar Flow web service

Fetching

Polar FlowSync

Fetching

Polar Team Pro

Fetching

www.polar.com

Fetching

Past Incidents

Feb 29, 2020

No incidents reported today.

Feb 28, 2020

No incidents reported.

Feb 27, 2020

No incidents reported.

Feb 26, 2020

No incidents reported.

Feb 25, 2020

No incidents reported.

Feb 24, 2020

No incidents reported.

Feb 23, 2020

No incidents reported.

Feb 22, 2020

All Polar online services down

Resolved - The outage is over. All Polar online services were down for approximately 42 minutes and should be working again. We apologize for the outage, and we want you to know that we here at Polar take performance and reliability very seriously.
Feb 22, 04:13 UTC

Identified - The issue has been identified and a fix is being implemented.
Feb 22, 03:30 UTC

Investigating - Unfortunately all of our online services are down at the moment. We are actively working on resolving the issue and will post an update as soon as we have more news to share. All data is safe.
Feb 22, 03:12 UTC

Feb 21, 2020

No incidents reported.

Feb 20, 2020

No incidents reported.

Feb 19, 2020

No incidents reported.

Feb 18, 2020

All Polar online services down

Resolved - All Polar online services are back up again. We apologize for the outage.
Feb 18, 11:34 UTC

Identified - The issue has been identified and a fix is being implemented.
Feb 18, 11:20 UTC

Feb 17, 2020

MyFitnessPal data transfer issues

Resolved - Synchronization issues between Polar Flow and MyFitnessPal have been resolved and you can sync your device normally again. Apologies for the inconvenience these issues may have caused you.
Feb 17, 17:22 UTC

Investigating - We are experiencing data transfer issues between Polar Flow and MyFitnessPal. Data synchronization may be slower than normal or fail altogether. We are investigating the root cause and will provide an update as soon as possible. All data is safe.
Feb 17, 14:21 UTC

Polar Flow Android mobile application is not available

Resolved - This incident has been resolved.

Google recently removed a whole bunch of apps from Google Play, among them Polar Flow app for Android. According to Google, these apps were unnecessarily accessing privacy-sensitive SMS and Call Log data. However, there seemed to be a misunderstanding of some kind since Polar Flow does indeed require Call Log data to show caller names on Polar devices when phone notifications are enabled. Polar Flow app is now available for download through Google Play again. We would like to emphasize that your privacy was never compromised. Our sincere apologies for the inconvenience caused.
Feb 17, 10:33 UTC

Investigating - Unfortunately the Polar Flow Android mobile application is not available at the moment and it is not possible download the application. We are actively working on resolving the issue and will post an update as soon as we have more news to share.
Feb 15, 20:25 UTC

Feb 16, 2020

No incidents reported.