Polar Status

All Systems Operational

About This Site

Welcome to Polar's status page, which contains real-time information on the uptime and status of our online services and mobile applications. Should there be any interruptions in service, we'll provide status updates here.

Everything appears to be working, but you’re still experiencing issues? Please take a look at our support resources at https://support.polar.com/.

Polar Flow web service Operational

Polar webstore Operational

Polar Flow mobile application Operational

Polar Beat mobile application Operational

polar.com website Operational

support.polar.com Operational

account.polar.com Operational

Polar Club mobile application Operational

Polar Team Pro Operational

Polar Team Pro mobile application Operational

Polar GoFit web service Operational

Polar GoFit mobile application Operational

Polar API/3rd party sync Operational

Data transfer to MyFitnessPal Operational

Data transfer to Strava Operational

Data transfer to TrainingPeaks Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Polar Flow web service

Fetching

Polar FlowSync

Fetching

Polar Team Pro

Fetching

www.polar.com

Fetching

Past Incidents

Sep 26, 2020

No incidents reported today.

Sep 25, 2020

No incidents reported.

Sep 24, 2020

No incidents reported.

Sep 23, 2020

Scheduled maintenance of Polar webstore

Completed - The scheduled maintenance has been completed.
Sep 23, 07:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 06:00 UTC

Scheduled - Polar webstore is undergoing scheduled maintenance on 23 Sep approximately between 06:00 and 07:00 UTC. You can browse the store during this time, however, cannot make purchases. Sorry for the inconvenience and thank you for understanding.
Sep 22, 12:35 UTC

Sep 22, 2020

No incidents reported.

Sep 21, 2020

No incidents reported.

Sep 20, 2020

No incidents reported.

Sep 19, 2020

Data transfer unstable

Resolved - This incident has been resolved.
Sep 19, 01:31 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 19, 00:57 UTC

Identified - The issue has been identified and a fix is being implemented.
Sep 19, 00:47 UTC

Investigating - Our online services are currently experiencing a higher than normal amount of load, which may be causing synchronization to be slow, or to fail altogether. We are investigating the root cause and will provide an update as soon as possible. All data is safe.
Sep 19, 00:37 UTC

Sep 18, 2020

No incidents reported.

Sep 17, 2020

support.polar.com partially down

Resolved - The Polar support site is back up again and you can now access our support documentation. Apologies for the inconvenience the partial downtime may have caused you.
Sep 17, 09:26 UTC

Identified - Unfortunately the Polar support material portal is partially down at the moment. We should be back online shortly so please try again a bit later. Apologies for the inconvenience.
Sep 17, 08:01 UTC

Sep 16, 2020

No incidents reported.

Sep 15, 2020

Polar webstore down

Resolved - This incident has been resolved.
Sep 15, 09:22 UTC

Investigating - Unfortunately the Polar webstore is down at the moment and it is not possible to make purchases. We are actively working on resolving the issue and will post an update as soon as we have more news to share.
Sep 15, 08:10 UTC

Sep 14, 2020

No incidents reported.

Sep 13, 2020

No incidents reported.

Sep 12, 2020

Online service data transfer issues

Resolved - Synchronization issues have been resolved and you can sync your device normally again. Apologies for the inconvenience these issues may have caused you.
Sep 12, 09:36 UTC

Monitoring - We’ve implemented a fix and are gradually resuming normal operations. We’re monitoring the results and while it looks good, there might still be some minor hiccups. Thank you for your patience.
Sep 12, 09:05 UTC

Update - We are continuing to investigate this issue.
Sep 12, 09:04 UTC

Investigating - Our online services are experiencing data transfer issues. Data synchronization may be slower than normal or fail altogether. We are investigating the root cause and will provide an update as soon as possible. All data is safe.
Sep 12, 08:22 UTC