Polar Status

All Systems Operational

About This Site

Welcome to Polar's status page, which contains real-time information on the uptime and status of our online services and mobile applications. Should there be any interruptions in service, we'll provide status updates here.

Everything appears to be working, but you’re still experiencing issues? Please take a look at our support resources at https://support.polar.com/.

Polar Flow web service Operational

Polar webstore Operational

Polar Flow mobile application Operational

Polar Beat mobile application Operational

polar.com website Operational

support.polar.com Operational

account.polar.com Operational

Polar Club mobile application Operational

Polar Team Pro Operational

Polar Team Pro mobile application Operational

Polar GoFit web service Operational

Polar GoFit mobile application Operational

Polar API/3rd party sync Operational

Data transfer to MyFitnessPal Operational

Data transfer to Strava Operational

Data transfer to TrainingPeaks Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Polar Flow web service

Fetching

Polar FlowSync

Fetching

Polar Team Pro

Fetching

www.polar.com

Fetching

Past Incidents

Jan 23, 2020

No incidents reported today.

Jan 22, 2020

No incidents reported.

Jan 21, 2020

No incidents reported.

Jan 20, 2020

No incidents reported.

Jan 19, 2020

No incidents reported.

Jan 18, 2020

No incidents reported.

Jan 17, 2020

Polar Flow web service and Flow app performance issues

Resolved - Polar Flow web service and Flow app were experiencing performance issues between 17 to 19 Jan. All data is safe. Apologies for the inconvenience the intermittent downtime may have caused you.
Jan 17, 16:30 UTC

Data transfer unstable

Resolved - Data transfer issues have been resolved. Apologies for the inconvenience these issues may have caused you.
Jan 17, 08:22 UTC

Update - Our apologies - we are still experiencing issues with our data transfer. Stay tuned for further updates.
Jan 10, 13:10 UTC

Update - We're working hard to get this problem fixed as soon as possible. Thank you for your continued patience.
Jan 5, 22:22 UTC

Update - We’re still working on making our data transfer stable. We’ll keep you posted on this page!
Jan 3, 09:37 UTC

Update - We’re still working on resolving the issue, nothing new to report. Thank you for your patience.
Jan 2, 10:51 UTC

Investigating - Our online services are currently experiencing a higher than normal amount of load, which may be causing synchronization to be slow, or to fail altogether. We are investigating the root cause and will provide an update as soon as possible. All data is safe.
Dec 31, 13:19 UTC

Jan 16, 2020

No incidents reported.

Jan 15, 2020

No incidents reported.

Jan 14, 2020

No incidents reported.

Jan 13, 2020

No incidents reported.

Jan 12, 2020

Strava data transfer issues

Resolved - This incident has been resolved.
Jan 12, 17:07 UTC

Investigating - We are experiencing data transfer issues between Polar Flow and Strava. Data synchronization may be slower than normal or fail altogether. We are investigating the root cause and will provide an update as soon as possible. All data is safe.
Jan 12, 12:37 UTC

Jan 11, 2020

No incidents reported.

Jan 9, 2020

MyFitnessPal data transfer issues

Resolved - Data transfer issues between Polar Flow and MyFitnessPal have been resolved. Apologies for the inconvenience these issues may have caused you.
Jan 9, 06:43 UTC

Monitoring - We’ve implemented a fix and are gradually resuming normal operations. We’re monitoring the results and while it looks good, there might still be some minor hiccups. Thank you for your patience.
Jan 8, 07:27 UTC

Identified - The issue has been identified and a fix is being implemented.
Jan 5, 22:22 UTC

Investigating - We are experiencing data transfer issues between Polar Flow and MyFitnessPal. Data synchronization may be slower than normal or fail altogether. We are investigating the root cause and will provide an update as soon as possible. All data is safe.
Jan 5, 05:26 UTC