Synchronization issues

Incident Report for Polar

Resolved

Synchronization should be working now. Apologies for the inconvenience caused.

Posted Nov 22, 2021 - 09:24 UTC

Update

We are continuing to monitor for any further issues.

Posted Nov 22, 2021 - 08:53 UTC

Monitoring

Synchronization may fail for some users at the moment. We've already implemented a fix and synchronization should be working normally again in no time. All data is safe. Apologies to everyone affected.

Posted Nov 22, 2021 - 08:53 UTC

This incident affected: Polar Flow web service.