Data Export Issue Affecting Some Customers

Incident Report for Polar

Resolved

This incident has been resolved.
Posted Sep 17, 2026 - 10:39 UTC

Identified

Some customers are currently unable to export their data from account.polar.com. Affected users do not receive the download email, and their export request remains in a pending state.

We have identified the issue and are working to restore the service as quickly as possible. We will provide an update here once the issue has been resolved.

We apologize for the inconvenience and appreciate your patience.
Posted Sep 15, 2026 - 08:51 UTC
This incident affected: account.polar.com.
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