MyFitnessPal data transfer issues

Incident Report for Polar

Resolved

Synchronization issues between Polar Flow and MyFitnessPal have been resolved and you can sync your device normally again. Apologies for the inconvenience these issues may have caused you.
Posted Mar 20, 2023 - 08:45 UTC

Update

We are experiencing delays when transferring data from Polar Flow to MyFitnessPal. We've managed to improve the situation, and we will continue the work to get it working normally. Thanks for your patience.
Posted Mar 17, 2023 - 08:13 UTC

Update

We are continuing to investigate this issue.
Posted Mar 14, 2023 - 19:17 UTC

Investigating

We are experiencing data transfer issues between Polar Flow and MyFitnessPal. Data synchronization may be slower than normal or fail altogether. We are investigating the root cause and will provide an update as soon as possible. All data is safe.
Posted Mar 14, 2023 - 19:05 UTC
This incident affected: Data transfer to MyFitnessPal and Data transfer to Strava.