Strava data transfer issues

Incident Report for Polar

Resolved

This incident has been resolved.
Posted May 26, 2021 - 04:55 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 25, 2021 - 21:27 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted May 25, 2021 - 19:25 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 25, 2021 - 16:45 UTC

Identified

We are experiencing data transfer issues between Polar Flow and Strava. Data synchronization may be slower than normal or fail altogether. We are investigating the root cause and will provide an update as soon as possible. All data is safe.
Posted May 25, 2021 - 16:12 UTC
This incident affected: Data transfer to Strava.
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