MyFitnessPal data transfer issues

Incident Report for Polar

Resolved

Data transfer issues between Polar Flow and MyFitnessPal have been resolved. Apologies for the inconvenience these issues may have caused you.

Posted Jan 09, 2020 - 06:43 UTC

Monitoring

We’ve implemented a fix and are gradually resuming normal operations. We’re monitoring the results and while it looks good, there might still be some minor hiccups. Thank you for your patience.

Posted Jan 08, 2020 - 07:27 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 05, 2020 - 22:22 UTC

Investigating

We are experiencing data transfer issues between Polar Flow and MyFitnessPal. Data synchronization may be slower than normal or fail altogether. We are investigating the root cause and will provide an update as soon as possible. All data is safe.

Posted Jan 05, 2020 - 05:26 UTC

This incident affected: Data transfer to MyFitnessPal.