A fix has been implemented and we are monitoring the results.
Posted May 03, 2020 - 12:04 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted May 03, 2020 - 09:14 UTC
Investigating
Our online services are currently experiencing a higher than normal amount of load, which may be causing synchronization to be slow, or to fail altogether. We are investigating the root cause and will provide an update as soon as possible. All data is safe.
Posted May 03, 2020 - 08:48 UTC
This incident affected: Polar Flow web service, Polar Flow mobile application, Polar Beat mobile application, account.polar.com, Polar Club mobile application, Polar Team Pro, Polar Team Pro mobile application, Polar GoFit web service, Polar GoFit mobile application, Polar API/3rd party sync, Data transfer to MyFitnessPal, Data transfer to Strava, and Data transfer to TrainingPeaks.