Data transfer issue affecting Flow-to-AccessLink API partners on Jan 7th

Incident Report for Polar

Monitoring

The fix has been deployed, and data consistency checks are in progress.
Posted Jan 20, 2026 - 13:00 UTC

Update

We are continuing to investigate the issue.
Posted Jan 09, 2026 - 12:59 UTC

Investigating

We are investigating a data transfer issue affecting Flow-to-AccessLink API partners. The issue began on January 7th at 07:00 UTC and continued until midnight. After midnight data transfer has worked normally.

We will keep you updated on the investigation at status.polar.com. We apologize for the inconvenience and thank you for your patience.
Posted Jan 08, 2026 - 08:55 UTC
This incident affects: Polar API/3rd party sync.
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