Degraded performance and sync issues in all services
Incident Report for Polar
This incident has been resolved. We apologize any inconvenience and trouble this might have caused you.
Posted Jun 21, 2022 - 06:38 UTC
We have made fixes and are monitoring the situation. You may still experience slowness and failures in synchronization.
We apologize the inconvenience this causes you.
Posted Jun 20, 2022 - 12:41 UTC
The investigation of the issue is still going on. Rest assured we're doing our best to fix this asap.
Posted Jun 20, 2022 - 09:27 UTC
We are continuing to investigate this issue.
Posted Jun 20, 2022 - 07:02 UTC
We are currently experiencing degraded performance in all our services, and it mainly shows as synchronization issues: data synchronization may be slower than normal or fail altogether. We are investigating the issue and will provide an update as soon as possible. All data is safe.
Posted Jun 20, 2022 - 07:01 UTC
This incident affected: Polar Flow web service, Polar Flow mobile application, Polar Beat mobile application,, Polar Club mobile application, Polar Team Pro, Polar Team Pro mobile application, Polar GoFit web service, Polar GoFit mobile application, Polar API/3rd party sync, Data transfer to MyFitnessPal, Data transfer to Strava, Data transfer to TrainingPeaks, Data transfer to komoot, and Data transfer to Nike.