Delay in deleting certain Polar Accounts

Incident Report for Polar

Resolved

This incident has been resolved.

Posted Feb 24, 2025 - 13:35 UTC

Update

Unfortunately we are still experiencing a delay in the deletion process of requested and unused Polar accounts. We apologize for any inconvenience this may cause you and will keep you updated here at status.polar.com.

Posted Feb 21, 2025 - 06:22 UTC

Investigating

We are experiencing a delay in the deletion process of requested and unused Polar accounts. This means that if you have requested to delete your Polar account, it will take a bit longer than the promised 30 days due to a technical issue. This technical issue does not affect our products and services in any other way. We apologize for any inconvenience this may cause you and will keep you updated here at status.polar.com.

Posted Feb 14, 2025 - 10:13 UTC

This incident affected: account.polar.com.