Strava data transfer issues

Incident Report for Polar

Resolved

This incident has been resolved.

Posted Dec 23, 2019 - 07:07 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 22, 2019 - 20:12 UTC

Update

We are continuing to investigate this issue.

Posted Dec 22, 2019 - 16:03 UTC

Investigating

We are experiencing data transfer issues between Polar Flow and Strava. Data synchronization may be slower than normal or fail altogether. We are investigating the root cause and will provide an update as soon as possible. All data is safe.

Posted Dec 22, 2019 - 15:03 UTC

This incident affected: Data transfer to Strava.