Strava data transfer issues

Incident Report for Polar

Resolved

Synchronization issues between Polar Flow and Strava have been resolved and you can sync your device normally again. Apologies for the inconvenience these issues may have caused you.

Posted Dec 03, 2020 - 03:33 UTC

Update

We are continuing to work on a fix for this issue.

Posted Dec 03, 2020 - 03:33 UTC

Identified

We are experiencing data transfer issues between Polar Flow and Strava. Data synchronization may be slower than normal or fail altogether. We are investigating the root cause and will provide an update as soon as possible. All data is safe.

Posted Dec 03, 2020 - 03:29 UTC

This incident affected: Data transfer to Strava.